Who we are:

Our website address is: https://thewoolshednz.com/

Changes in Our Privacy Policy: From time to time, this Privacy Policy may be updated/changed. If we decide to change our privacy policy, we will post those changes to this Privacy Policy or other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any.


OUR COMMITMENT TO PROTECT YOUR PRIVACY

At The Woolshed we take our responsibility for your privacy seriously. We will uphold the principles of our privacy policy and the Privacy Act 2020 to ensure your information is used responsibly and held securely.

It is important that you know what personal information The Woolshed collects about you and how it is used. If you have any questions or would like any further information, you can contact us at admin@thewoolshednz.com.

There will be different ways our Privacy Policy applies to you, depending on how you engage with us. For example:

  • You may purchase an item on our website. In that instance we will use the information you provide to meet our obligations in delivering that service. Where you permit us, we will let you know about other events and offerings that may be of interest to you.

  • When you browse our site, we use cookies to customise your experience and improve your online experience.


COLLECTING PERSONAL INFORMATION

When you purchase an item on our site, we will collect your contact and shipping information in order to complete the purchase before completing the transaction safely via PayPal. We do not collect or store any credit card information on our website.

When you use our websites, we collect information such as the browser and device you are using, your IP address, your location, the site you came from, and what you did and didn’t use our site for.

When you sign up to receive our upcoming newsletter via our websites we will retain your permission.


HOW WE USE YOUR INFORMATION AND WHY

The primary reason we collect your personal information is to enable the shipping of your purchases from our website, and to contact you if the need arises.

When you purchase an item with us, we use your information to:

  • Provide shipping of your item

  • Provide you with customer support

  • To send you emails including event reminders and updates.

WHO WE SHARE YOUR DATA WITH AND WHY


COOKIES AND ONLINE VISITOR TRACKING

Our website issues a non-personalised “cookie” to each visitor. As you navigate our sites, your usage is tracked to help us provide a better online customer experience and improve online content. We look at repeat visitors, the length of time you spend on our websites, and navigation pathways. Cookies are also used in e-newsletters to our mailing list subscribers to personalise content and track interest via the links you click.sites, and post to social media platforms, the social media site will provide us with some information about you.


TRANSACTIONS

Our store operates in Masterton, New Zealand, and all transactions are processed in New Zealand Dollars (NZD) and include GST (sales tax) of 15%. No credit card information is collected or stored on our site. All transactions are processed securely through PayPal


CONTACTING US

If you choose to contact us by email for any reason, we will only record your email address and other contact details that will enable us to respond to your enquiry or feedback. Your details will not be added to a mailing list or used for any other purposes unless you have provided your consent.


LOOKING AFTER YOUR INFORMATION

At any time, you can opt-out of receiving our marketing communications at any time. You can do this by unsubscribing to emails from within the email itself or by getting in touch, and we will update your preferences.

You have the right to request access to your data and to correct it. You can do this by contacting us at admin@thewoolshednz.com

We only keep your information for as long as you are interested in hearing from us and for any legal purposes for which we are obliged to keep the information.

We take all reasonable steps to ensure the personal information we collect is protected against loss, unauthorised access and disclosure or any other misuse.